Privacy Policy

At Norfolk Publications, we are committed to protecting your privacy and safeguarding any personal information you provide us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, https://norfolkpublications.org.uk. By using our website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect both personal and non-personal information from you when you interact with our website. The types of information we collect include:

a. Personal Information

Personal information is data that can be used to identify you directly or indirectly. We may collect personal information in the following ways:

  • Contact Forms: When you fill out a contact form, we may ask for your name, email address, phone number, and any other details necessary for your inquiry.
  • Newsletter Subscription: If you sign up for our newsletter, we will collect your name and email address to send you updates.
  • Comments and User-Generated Content: When you submit comments or other user-generated content on our website, we may collect personal information such as your name and email address.

b. Non-Personal Information

Non-personal information cannot be used to identify you personally. This information is collected automatically when you browse our website and may include:

  • IP Address
  • Browser Type and Version
  • Pages Visited on Our Website
  • Referring Website URLs
  • Device Information (e.g., desktop, mobile)
  • Date and Time of Visit

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: We use your information to enhance the functionality of our website and deliver content that is relevant to your interests.
  • To Respond to Inquiries: If you contact us via our contact form or email, we will use your personal information to respond to your inquiry.
  • For Marketing and Communication: If you opt-in to our newsletter, we will send you periodic updates, articles, and promotions related to Norfolk Publications. You can opt out of receiving these communications at any time by following the unsubscribe link in the emails.
  • Analytics and Website Improvement: Non-personal information helps us analyze user behavior on our website, allowing us to improve user experience, content, and design.

3. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help websites remember your preferences and gather usage information.

Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the basic functionality of our website. Without these cookies, certain services may not be available.
  • Performance Cookies: These cookies help us understand how visitors use our website by collecting information such as the pages visited, time spent on the site, and any error messages encountered.
  • Analytics Cookies: We use Google Analytics and similar services to gather data on how visitors interact with our website. This helps us improve the site’s performance and content offerings.

You can choose to disable cookies through your browser settings, but doing so may limit your ability to use some features of the website.

4. Sharing of Information

Norfolk Publications does not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate our website or provide services to you, such as website hosting and email delivery. These providers are obligated to keep your information confidential and secure.
  • Legal Requirements: We may disclose your personal information if required to do so by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or respond to a government request.

5. Data Security

We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Retention of Data

We will retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected, or as required by law. If you wish to request the deletion of your personal data, please contact us, and we will comply with your request where legally permissible.

7. Your Rights

As a user of our website, you have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: If your information is incorrect or outdated, you can request that we update or correct it.
  • Deletion: You may request that we delete your personal information, subject to legal retention obligations.
  • Restriction: You can request that we restrict how we process your personal information.
  • Opt-Out: If you no longer wish to receive marketing communications from us, you can opt out at any time.

To exercise any of these rights, please contact us using the contact information provided below.

8. Third-Party Links

Our website may contain links to third-party websites, products, or services. Please note that we are not responsible for the privacy practices of those external websites. Once you leave our site, we encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Norfolk Publications does not knowingly collect or solicit personal information from individuals under the age of 16. If you believe that we have inadvertently collected personal information from a child under the age of 16, please contact us immediately, and we will take appropriate steps to remove that information from our records.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

📧 Email: [email protected]
📞 Phone: +44 (0)1603 123456